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Who is Juan Carlo Del Rosario?
Juan Carlo is the sole heir to one of the most highly acclaimed catering services, which was named after him, Juan Carlo Catering Inc. They do weddings, corporate events, debuts, and even kid parties. I personally think that they’re one of the best caterers in terms of décor, taste, selection, price, and service.
How do you manage millennials?
JC has around 30 to 40 millennials that are currently working under him. They used to have a lot of structured feedback and planning sessions. They used to implement the PDCA (Plan-Do-Check-Act), they also had weekly meetings and many different types of reports.
However, JC thought that this didn’t work out too well for them. When everybody is always meeting together and they feel that there’s no purpose, it would seem useless. His team seems to deflate when such structured reporting and meetings are implemented.
Right now, JC only monitors objectives. He lets his people achieve the results the way they want to.
Ultimately, it depends on their department. For people in operations, tardiness is inexcusable. A driver can’t be late for a wedding as it can cause the whole event to be delayed. When it comes to sales and marketing, however, as long as a deal is closed, it’s fine.
What JC finds with millennials is that we’re very emotional. It’s not uncommon that some of them will reach a point where they want to quit. Even JC had this kind of moment. What he did, and what he advises other people, is to create a dream board.
A dream board is a vision for oneself. It includes all the things that a person wants to have in the future.
For JC, this is a great tool that helps in managing millennials. Right in the beginning, during the orientation, my people should already have their dream boards with them. They will tell me exactly what it is that they want and how the company can try to help them reach those goals.
They changed the question from “Where do you see yourself in 5 years in your career?” to “Where do you see yourself in 3 to 5 years in your life and how are we going to help you?”.
The most effective approach that JC can think of when it comes to managing millennials is to be a blessing to his team, who in return become a blessing to others. It’s more about how you are going to motivate them and give them purpose.
He then explained that the millennials who are believed to be lazy, lack passion, or are not hard-working—these are the people who hate their jobs. They feel like they’re simply clocking in from 8 to 5 and that’s it.
However, if millennials can find purpose in a company, then it will all change. If a company can build them up and provide a career that allows them to become a blessing and where money follows? Then they’ll be one of the best assets that a company can have.
This is what the dream board helps achieve and, for JC, it’s one of the reasons why he is so proud of his team.
What’s an average workday like for JC?
Unlike other fields of work, the catering industry is mostly busy from Friday to Sunday. JC prefers to do most of his jobs very early in the morning—at around 6 AM. This way, JC would have finished the majority of the important tasks he had even before the day has fully started. Then, he’ll go back to the office and finish the more minor things that were scheduled for the day.
JC still finds time for his Sabbath oftentimes during Monday—which is also the day when most departments are free. Because of this, his main rest day would usually be when there’s not a lot of events or no meetings are scheduled.
What would be your message to other children of business owners who are pressured to fill the shoes of their parents one day?
JC’s first piece of advice is for these people to accept who they are and understand your strengths. Bear in mind that going into a business that you’re not truly passionate about is the best way to sink a company.
If you’re going into a business just because your parents told you to, then it will fail. If this is your passion, find a way to identify and use your strengths to add your touch of growth to it. But also bear in mind the things that have worked in the past and do your best to keep it as is.
Take advantage of the best mentor possible that’s just one call away because they’ll be more than happy to teach you everything they know.
You have to make sure that you’re passionate about it, you really love the thing that they’re doing, you have the skills, and you have to be patient.
As the child of a business owner, know that they will not listen to everything that you say. You must first prove yourself through your work ethic and the results that you get.
Where can people find you?
You can find JC through their website at www.juancarlo.ph. For inquiries, you can email at info@juancarlo.ph. You can also follow him through his business’ social media sites @juancarlothecaterer, @debutbyjuancarlo, @juancarloeventcenter, @theoldgrovefarmstead, and @casaibayotrinidad.
Juan Carlo the Caterer offers their usual service at around PHP250,000. However, they currently have an introductory offer for the Juan Carlo Events Center for only PHP129,999.
